Multi-Service Center: Ready for the Community

The Multi-Service Center in Long Beach opens its new doors to the public. Located mid-city, the 16,000 square foot facility is a social service access center that provides a wide variety of integrated, on-site services for individuals and families experiencing homelessness. The LBMSC provides accommodations for amenities such as shower and laundry facilities, a mailing center, abuse treatment, HIV/AIDS services, case management and housing coordination.  Twelve non-profit agencies operate from the LBMSC to provide a one-stop-shop for its users. Construction on the redesigned center commenced in early 2014. 

The new Multi-Service Center Reception

Training Room

Break Room

The LBMSC staff and users needed a space that was welcoming, accessible, and comfortable. The exterior of the building received a facelift with design elements that highlighted the new entrance, new and more distinct signage, as well as new accessible hardscape and complimentary landscaping. Additionally, an exterior seating area was installed, creating a welcoming shelter for arriving clients. 

The former lobby had limited space to accommodate its clients. Environ’s design team, led by Leticia Mimila, remedied this by relocating the entrance and expanding the waiting area. This not only provided more space to prevent overflow, but it also created a more comfortable and welcoming environment. The use of bright colors and modern fixtures present a fresh, inviting new look that both LBMSC employees and their clients can enjoy.

This remodel was dedicated to sustainability and all materials and finishes were chosen for their “green” qualities and cost effective attributes. Some notable features are the translucent ceiling panels that provided the illusion of an exposed ceiling while simultaneously providing savings on utility costs. The translucent ceilings also allowed for the existing skylights to filter natural light into the space. 

Environ helped facilitate other interior improvements that included restructuring departments to create a more secure environment for both social workers and clients. According to the LBMSC’s program director, Elsa Ramos, when she toured the new facility with her faculty one staff member was moved to tears. Additionally, a homeless attendee said that the new facility makes its users feel respected. We are proud to have taken part in an effort to improve the quality of life for members of the Long Beach community.